Over two decades of being by your side
The Mediterranean and Gulf Cooperative Insurance and Reinsurance Company (MEDGULF) is one of the Kingdom’s largest insurance companies, providing a comprehensive choice of cooperative health, motor, property and other insurance and reinsurance services.

Over two decades of unrivalled expertise and proven ability to provide for our customers in their moment of need, we have earned the trust and enduring loyalty of millions of customers through the years.

Our success is founded on a core belief: that we are not merely an insurance provider, we are here to be your partner for a richer, healthier, more confident life. That’s why we provide premium care and services unmatched in the industry, always there for you not just when the unexpected happens, but more importantly, every single day to help you fulfill a life of total health and wellness.
  • A wide choice of customized health plans tailored to your needs
      For over 20 years, MEDGULF has been providing trusted health coverage for the employees and families of the Kingdom’s most successful companies.

      Today, our community includes over 4,000 groups, covering over 1,000,000 insured who now have access to over 1,000 of the best healthcare providers in the Kingdom.
  • Over 1,000,000 insured
    With MEDGULF, your employees and their families can count on the expertise of one of the leading pioneers in Saudi Arabia’s health insurance sector to enjoy some of the best health services in the Kingdom.

    We offer a comprehensive range of customized health insurance programs tailored to match your budget and requirements, backed by a dedicated customer support team and 24-hour state-of-the-art customer care to help you manage your group’s health insurance easier than ever before.


A vast network of world class partner hospitals and healthcare providers in the Kingdom
  • Key Features
    • Fast day-and-night approvals anywhere you are
    • Easy access to the best healthcare partners and physicians in the Kingdom and around the region
    • Close monitoring for critical cases by our specialized medical team
    • Worldwide 24-hour emergency hotline: 800 124 8844
    • 24-hour customer service assistance
    • MEDGULF representatives at all major healthcare providers to assist you
    • Online facility to help you manage your approvals, cash claims and member
    • profiles anytime, anywhere: add, delete, make changes, instantly
  • Basic Group Health Coverage
    • Medical consultations
    • Medicines
    • Lab tests and diagnostics
    • Hospitalization and treatment at assigned providers
    • Surgical procedures
    • Dental and optical services
    • Maternity services
    • International medical emergency treatment
Total health and wellness delivered
As a MEDGULF member, your employees and their families will enjoy premium care and services unmatched in the health industry.

It’s all part of our commitment to always be by your side: not only when the unexpected happens but every single day, providing a world of innovative services designed to help you take care of your health and your family’s health and medical needs easily and conveniently.

With our dedicated customer care team, state-of-the-art day-and-night service channels, doctors on call and local, regional and global health partners, we’ll always be there for you anywhere in the world.


  • Chronic Medication Refills
    We’ll help keep your monthly medication refills on track
    MEDGULF understands the trouble that comes with chronic conditions. Now with our chronic medication refill service, it’s so easy to keep track of your monthly refills, expiration date and guides you to the partner pharmacy nearest to you.

    • Tips and recommendations on how to cope with your treatment
    • Refill of your medication from a wide network of contracted pharmacies across the Kingdom
    • Reminders for chronic conditions: get reminders and notifications when your medication needs a refill
  • Medicine Referral
    Locate hard to find medication easily
    MEDGULF saves you from cash payments and the hassle of waiting in long queues when your medicine is not available at the medical provider you visit. With our medicine referrals, we can simply refer you to the nearest pharmacy of our partners (Al Nahdi Group, Al-Dawaa Group, United Pharmacies and Orange Pharmacies) to collect your medication at your convenience without any delay.
  • Direct Prescription Service
    Say goodbye to long queues!
    Just pick up your medicine from any pharmacy of our partners
    With MEDGULF’s direct prescription service, any insured member (under the MG1 and MG2 networks) can have their medication dispensed directly from any Al Nahdi Group, Al-Dawaa Group, United Pharmacies and Orange Pharmacies at their own convenience and preferred time.
  • International Second Medical Opinion
    Get a second medical opinion from top US hospitals
    MEDGULF has an exclusive partnership with Assist America which lets insured members get an unlimited number of world class medical opinions from top-notch U.S. hospitals for any medical condition.

    Assist America agents who speak your language are just a phone call away 24/7. Just call toll-free 800 440 5555 to talk to our agents in Princeton, U.S.A. with complete confidentiality.
  • International Medical Assistance
    Get the best medical assistance anywhere in the world
    MEDGULF has partnered with the best medical assistance company in the world to make sure that, in case of any unfortunate medical emergency during a business or leisure trip, you get minute-by-minute emergency assistance.
  • International Medical Assistance
      The service includes:
    • Medical consultation and referral
    • Medical repatriation
    • Medical monitoring
    • Emergency message transmission
    • Prescription assistance
    • Return of mortal remains
    • Hospital admission guarantee
    • Lost luggage or document assistance
    • Emergency medical evacuation
    • Interpreter and legal referrals
    • Compassionate visit
    • Pre-trip information
    • Care of minor children
  • Doctor on the Phone
    Talk to a doctor or dietician for any assistance
    As privileged members of the MEDGULF family, you and your family can benefit from our team of healthcare professionals who are always available to answer all your queries regarding medical conditions, medical coverage and recommendations about specific cases. MEDGULF on-phone doctors are always available on the toll-free number 800 247 4443 to provide all the assistance you need.

    In addition, our privileged members can also benefit from dieticians who can provide you and your family with periodic diet and health tips. They are accessible over the phone for one-on-one conversations.

    You can call to seek advise for various medical and health conditions including:
    • Chronic illnesses
    • Elderly people and geriatrics
    • Maternity
    • Family medicine
    • Pediatrics
    • Nutritional support
    • Other medical advice
  • Doctor Online
    Get instant medical advise
    MEDGULF healthcare professionals are always available online to answer your medical and health queries via live chat services on the MEDGULF website (www.medgulf.com.sa). Get instant medical advice on various conditions/specialties and receive a copy of the chat via email for further use and reference.
  • Cash Claims Reimbursement
    Enjoy an extended time to submit your claims and track your claims easier online
    To make claims easier, insured members can now submit cash claims and other requests for reimbursement up to 120 days from the date of service—90 days more than the required period by CCHI. Moreover, now you can submit scanned copies of your cash claims by email or through MEDGULF website where you can track the status of your claims and choose the most convenient mode of payment.
Together for a healthier, happier life
With our various 24-hour customer service channels, we are always at your service day or night, anywhere you are, not only during your moments of need but every day to help you live a healthier and happier life.

Our employees will happily answer any calls or inquiries you might have at our
Toll Free Number: 800 441 4442
or when you write to customer-service@medgulf.com.sa
or on our account on twitter: @MedgulfCare


You can also visit us at the following locations around the Kingdom from 8 am - 4 pm

  • RIYADH HEAD OFFICE
    Al Wazarat District, King Saud Road, Futuro Tower
    P.O. Box 2302, Riyadh 11451
    Tel +966 11 405 5550
    Fax +966 11 405 5588
  • JEDDAH REGIONAL OFFICE
    Al-Andalus District, Ibrahim Al Jaffali Street, MEDGULF Building
    P.O. Box 51830, Jeddah 21553
    Tel +966 12 660 6366
    Fax +966 12 668 0098
  • AL KHOBAR REGIONAL OFFICE
    Al-Raka District, King Fahad Road, Nasser Saed AlHajiri Tower
    P.O. Box 8836, Dammam 31492
    Tel +966 13 814 7667
    Fax +966 13 814 7665
  • AL JUBAIL BRANCH
    Al-Fanater Commercial District, Al-Shati Street Jubail Industrial City
    Hassan Almubarak Center, Ground Floor, Shop No. 8
    P.O. Box 2302, Dammam 31492
    Tel +966 13 347 2980
    Fax +966 13 347 2981
DO YOU HAVE ANY COMPLAINT ?
The comfort of our clients is what makes us special, therefore, their feedbacks and suggestions are our foremost priority.
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Because we believe in 2030 vision and the necessity of the development in the private sector, along with providing the most sufficient insurance solutions to our clients, we are attentive in our relationship with our clients and we facilitate their access to after-sale services.
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Our technical support team is available around the clock to accommodate all your inquiries in both Arabic and English and provide you with immediate help through our number 800-124-8844
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